Amazon with VeraCore
About the Amazon Integration
The integration connects VeraCore and Amazon at four touchpoints to sync product catalogs and inventory balances, post new Amazon orders into VeraCore for processing, and then send shipment/tracking information for shipped orders back to Amazon for updating.
Our integration with Amazon is configured and run through VeraCore’s Integration Hub. The Integration Hub acts as a control center for all of your VeraCore integrations.
How the Touchpoints Work
Product Catalog
When enabled, this touchpoint will sync Amazon SKU definitions with VeraCore. After that, it can be scheduled to run periodically to update VeraCore with any product/SKU changes in Amazon. You can opt to disable the touchpoint to skip the initial sync and have it only run as scheduled.
If you have multiple warehouses in VeraCore, products can be activated in specific warehouses.
Product Balances
VeraCore updates SKU availability in Amazon based on balances in VeraCore’s WMS, helping ensure accurate availability in the storefront.
To create or import inventory in VeraCore, make sure SKUs in VeraCore match SKUs in Amazon. As Amazon orders import into VeraCore, the products associated with the inventory are reserved in your WMS. Then, VeraCore sends inventory balances back to Amazon on a schedule to update the availability on Amazon.
To reduce the risk of overselling, you can set a quantity or percentage of pieces to deduct from VeraCore available balances before sending the total to Amazon via the integration setup.
Orders
When payment is resolved for an order in Amazon, the Integration Hub pulls orders from Amazon into VeraCorefor processing. Then, the fulfillable shipping order is automatically sent for picking, packing, and shipping.
Order imports can occur as frequently as every 15 minutes. Processing in VeraCore can happen right away for discrete order picking, or on a schedule that facilitates more efficient batch or cluster picking workflows.
Shipments
Once shipping labels have been generated, the Integration Hub sends the shipment and tracking information back to Amazon to update orders there. Fulfillments that are posted back to Amazon include product and tracking information for all packages shipped. Once Amazon receives the shipment/tracking update, it alerts the customer that their order has shipped.
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